Portfolio
Jacqueline Noguera
Fractional COO · Program Manager · Agile Coach · Operations Leader · San Francisco Bay Area
PMP® · CSM® · CSPO® · ICP-ACC® · ICP-ENT® · ICP-ATF®
Technology | Healthcare | Nonprofit | Government | 10+ years experience
40%
Salesforce adoption increase via gamification — Dreamforce 2018 & 2019
150+
Global events managed across Americas, EMEA & APAC
2,500+
At-risk youth placed in jobs via Oakland's Classrooms2Careers redesign
6
Sectors served: tech, healthcare, nonprofit, manufacturing, business sales & government
"I have known Jacqueline since 1999. Jacqueline's professional standards are matched by her personal integrity. She has a deep commitment to education and her active involvement in the community particularly during the attack on 9/11 where she served as a Red Cross Volunteer. Jacqueline's values and experience make her a great candidate"
----Steve Vardy Chief Creative Officer Snickelways Interactive, New York, NY
"Jacqueline is a development generalist in the best sense of the word – she can do it all. And well. Really well. As Chief Development Officer, I got more accomplished working with “Jax” than I did with anyone else. With her, I felt like I could move the world. She has a charm and authenticity, a breadth of fundraising experience, and set of technological and team skills that are ideal for development offices large and small. She is an ideal employee and friend."
----Gary D Jaworski PhD - Director of Development - New York Academy of Medicine, New York, NY
"Jacqueline is an individual of many professional skills and talents with a novel approach to projects via an agile and lean management methods which she applies effectively to ensure project success and results. I greatly enjoyed working with her at the Blue Shield of CA Foundation and would hire again if given the opportunity. Her instinctive ability to apply root cause analysis coupled with an ability to solve challenges is an added bonus."
----Mario Moreno - Director of Finance Operations & Grants, Blue Shield of California Fdn, San Francisco
Case Studies, Dashboards & Survey Examples
Lightning adoption through gamification
Drove 40% Salesforce adoption increase at Medical Foundation through a gamified engagement strategy. Presented methodology at Dreamforce 2018 & 2019.
CRM Modernization for Cannabis Packaging Biz
Company needed a Project Manager with a mandate to modernize sales operations. Sales team was using outdated manual method to process leads, track prospects. Salesforce was the solution.
National Expo Tour for Cannabis Company
Former Equity Stage Manager produced first 10 City Expo Tour for 12 person team coordinating everything from Booth design, video production travel logistics, team uniforms & asset transport
HRIS Transition & Multi-Stream Ops Overhaul Engaged by COO to provide operational support for change management improvement projects
World-wide Company Event Calendar
Designed and delivered first company-wide global events calendar in Smartsheet, Airtable & SharePoint. Unified a 30-person team across three world regions.
Redesign Oakland Summer Job Program
The City needed a Program Manager who could build the programs operations, forge new relationships with local business and deliver a real world experience for Oakland at risk youth.
Brand & Digital Presence for Advocacy Group
Working as solo Project Manager and Technical Lead for advocacy group to build out communication strategy, brand development and social media presence on the web and in the community.
Salesforce Pipeline Dashboard
This is a mock up of my standard framework that
I built in multiple roles
Software Governance at Social Media Company
Built software governance functions. Advised on Gen AI SaaS change management across Security, IT, Legal, and 20+ business units.
BizOps Dashboard for 3 Company Portfolio
Custom live business operations dashboard that unified all three companies into a single visually intuitive interface that the CEO uses to this day in the office and on his iphone by the pool.
The Shakespeare Lab Project - Strategic Plan The Project mission is to fill a gap for a focused Shakespeare and classical theatre training program in the United States.
Executive Operating Processes
Basic framework that I use when I am supporting Director or C-Suite Leadership
Agile Team Prosocial Behavior Pulse Survey
Measuring what velocity can't — peer support, psychological safety, collaboration quality, and retrospective depth.
-- View case study PDF
Workflow Examples
Lightning adoption through gamification
Drove 40% Salesforce adoption increase at Medical Foundation through a gamified engagement strategy. Presented methodology at Dreamforce 2018 & 2019.
World-wide Company Event Calendar
Designed and delivered first company-wide global events calendar in Smartsheet, Airtable & SharePoint. Unified a 30-person team across three world regions.
Software Governance at Social Media Company
Built software governance functions. Advised on Gen AI SaaS change management across Security, IT, Legal, and 20+ business units.
National Expo Tour for Cannabis Company
Former Equity Stage Manager produced first 10 City Expo Tour for 12 person team coordinating everything from Booth design, video production travel logistics, team uniforms & asset transport
Redesign Oakland Summer Job Program
The City needed a Program Manager who could build the programs operations, forge new relationships with local business and deliver a real world experience for Oakland at risk youth.
HRIS Transition & Multi-Stream Ops Overhaul Engaged by COO to provide operational support for change management improvement projects
SOW Vendor Workflow Example
This is a basic workflow that I have used at multiple organizations
Writing Samples - Creative
Writing Samples - Business
Writing Sample: City of Oakland
Writing Sample: RFP GSA
Writing Sample: Academic
Writing Sample: PPT IAVA
Writing Sample: AR Manual
Writing Sample: Manual
Writing Sample: Handbook
Writing Sample: Manual
Writing Sample: Budget
Writing Sample: Grant
Writing Sample:
Writing Sample:
Graphics & Design
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